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Pertamina
Indonesia
Category
Energy
Active Year
1957-present
Founders
State-owned (initially)
Website
Estimated Brand Value (2024)
$15 billion
Net Promotion Score (NPS) (2024)
46
Customers Satisfaction (1-10) (2024)
8.3/10
Unique Selling Proposition (USP)
Leading state-owned oil and gas company focused on energy security and sustainability
Customers' Perceptions
High brand trust due to reliability and national importance, but environmental concerns and competition from private companies are noted
Target Customers
Industrial users, government agencies, households
Key Competitors
MedcoEnergi, Chevron Indonesia, ExxonMobil Indonesia
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