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JNE Express
Indonesia
Category
Logistics
Active Year
1990-present
Founders
Soeprapto Soeparno
Website
Estimated Brand Value (2024)
$500 million
Net Promotion Score (NPS) (2024)
46
Customers Satisfaction (1-10) (2024)
8.3/10
Unique Selling Proposition (USP)
Leading logistics and courier company known for reliable and affordable services
Customers' Perceptions
High customer satisfaction due to affordability and reliability, but competition from other logistics providers is increasing
Target Customers
E-commerce businesses, retailers, SMEs
Key Competitors
SiCepat, Tiki, Lion Parcel
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