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Hartono Elektronika
Indonesia
Category
Electronics & Retail
Active Year
1978-present
Founders
Kuncoro Wibowo
Website
Estimated Brand Value (2024)
$500 million
Net Promotion Score (NPS) (2024)
48
Customers Satisfaction (1-10) (2024)
8.4/10
Unique Selling Proposition (USP)
Leading electronics retailer known for quality products and customer service
Customers' Perceptions
High customer satisfaction due to variety and service quality, but competition from online retailers is increasing
Target Customers
Households, tech-savvy consumers, businesses
Key Competitors
Electronic City, Best Denki, Tokopedia
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