Internal Benchmarking
The practice of comparing the department�s performance or capabilities against other departments within the same organization to identify best practices and areas for improvement.
Implications
The process of comparing processes, performance metrics, or practices within an organization to identify best practices and areas for improvement, often used to standardize operations and enhance efficiency across different departments or business units.
Example
Example: A global retailer uses internal benchmarking to compare the performance of its various regional distribution centers, identifying the most efficient practices and implementing them company-wide to improve overall logistics operations.
Related Terms
Different from external benchmarking, which compares performance against industry peers or competitors, internal benchmarking focuses on improving performance by learning from the best practices within the organization itself.
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